Revive Generational Counseling

Crisis Support: If you are suicidal or in immediate danger, call 911. For 24/7 support, call or text 988 – Suicide & Crisis Lifeline | Apoyo en Situaciones de Crisis Si estás pensando en suicidarte o te encuentras en peligro inmediato, llama al 911. Para apoyo las 24 horas del día, llama o envía un mensaje de texto al 988 – Línea de Prevención del Suicidio y Crisis. 

Privacy Policy

Effective Date: January 2026

Revive Generational Counseling is committed to protecting your privacy and safeguarding your personal information. We value your trust and handle personal and clinical information with integrity, confidentiality, and care.

Information We Collect

We may collect personal information that you voluntarily provide when you:

  • Contact us through our website or communication platforms
  • Schedule or participate in counseling, coaching, or intensive services
  • Complete intake forms, assessments, or other clinical documentation
  • Communicate with us via email, phone, or secure telehealth platforms

This information may include your name, contact details, demographic information, billing information, and other information necessary to provide counseling or coaching services.

We may also collect limited non-identifying information automatically through our website, such as IP address, browser type, and general site usage data, used solely to improve website functionality.

Use of Information

Your information is used to:

  • Provide counseling, coaching, and related professional services
  • Communicate regarding appointments, services, or inquiries
  • Process payments and administrative functions
  • Maintain clinical records in accordance with professional and legal standards
  • Comply with ethical, legal, and regulatory obligations

We do not sell, rent, or trade personal information.

Confidentiality & Protected Health Information (PHI)

As a Licensed Professional Counselor (LPC) in the State of Texas, Revive Generational Counseling adheres to strict confidentiality standards in accordance with Texas law and applicable federal regulations, including HIPAA where applicable.

Clinical information shared during services is considered confidential and protected health information (PHI). PHI may be disclosed only:

  • With your written authorization
  • As required by law (including mandatory reporting or court orders)
  • To prevent serious harm to yourself or others
  • For billing, operational, or professional consultation purposes consistent with ethical standards

Additional details regarding confidentiality and client rights are provided during the intake and informed consent process.

Telehealth & Electronic Communication

Services are currently offered via secure telehealth platforms. While reasonable safeguards are used, electronic communication carries inherent risks. By participating in telehealth services, you acknowledge and accept these risks.

Clients are encouraged to attend sessions from a private, secure location and to use personal devices whenever possible.

Third-Party Services

We may utilize third-party providers for scheduling, telehealth delivery, payment processing, or website hosting. These providers are granted access only to the information necessary to perform their services and are required to maintain confidentiality and security.

Revive Generational Counseling is not responsible for the privacy practices of external websites or platforms linked through this site.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage can be guaranteed to be completely secure.

Children’s Privacy

Services are available to individuals ages 13 and older. Information from minors is collected only with appropriate parental or legal consent.

Policy Updates

Revive Generational Counseling reserves the right to modify these Legal & Practice Policies at any time. Updates will be posted on this page with a revised effective date.

Contact Information

For questions regarding these policies, please contact:

Revive Generational Counseling
Email: info@revivegenerationalcounseling.com
Phone: (214) 531-4391