Frequently Asked Questions
We understand that starting counseling often comes with questions. Below you will find answers organized by category to help you feel informed, supported, and confident as you consider faith-centered, clinically informed counseling with Revive Generational Counseling in Texas.
Still Have Questions?
If your question is not answered here, we invite you to reach out. We are happy to provide additional information and help you determine whether Revive Generational Counseling is the right fit for your needs.
Getting Started with Counseling
Who do I contact for crisis support help?
Crisis Support
If you are suicidal or in immediate danger, call 911.
For 24/7 support, call or text 988 – Suicide & Crisis Lifeline
How do I get started with counseling at Revive Generational Counseling?
Getting started is simple. You can schedule a consultation directly through our website or contact us with questions. You do not need a referral or prior counseling experience to begin.
What happens after I reach out?
After you contact Revive Generational Counseling, you can expect a thoughtful and timely response. We will outline clear next steps, answer your questions, and help you determine whether counseling is the right fit for your needs.
Do I need a referral to start counseling in Texas?
No referral is required. As a Licensed Professional Counselor in Texas, Lizette Garcia accepts self-referrals for counseling services.
Is counseling right for me?
Counseling may be helpful if you are experiencing emotional distress, relationship challenges, trauma, anxiety, or repeated life patterns that feel difficult to change on your own.
Can I ask questions before scheduling a consultation?
Yes. We welcome questions and encourage you to reach out if you would like more information before scheduling your first appointment.
Counseling Services Offered
What types of counseling services do you offer?
Revive Generational Counseling offers individual counseling, couples counseling, family counseling, trauma therapy, generational counseling, biblical counseling, perinatal therapy, professional life coaching, and individual and couples intensives.
Who do you work with?
We work with individuals ages 17 and up, couples, and families across Texas, including the Dallas–Fort Worth area, through secure telehealth counseling services.
What is generational counseling?
Generational counseling, also known as intergenerational or transgenerational therapy, focuses on identifying and healing emotional wounds, beliefs, and patterns passed down through family systems that impact present-day relationships and emotional health.
What are counseling intensives?
Counseling intensives are extended-format therapy sessions designed to support deeper emotional and trauma-focused work beyond traditional weekly counseling sessions.
What is the difference between counseling and life coaching?
Counseling addresses emotional health, mental health concerns, and past experiences, while life coaching focuses on goal setting, clarity, and forward movement. We can help you determine which service best fits your needs.
Sessions, Telehealth & Location
How long are counseling sessions?
Standard counseling sessions are 60 minutes in length. Intensive counseling sessions follow a separate format and schedule.
Do you offer telehealth counseling in Texas?
Yes. All counseling services are currently offered through secure, HIPAA-compliant telehealth platforms for clients throughout Texas.
Do you offer counseling in the Dallas–Fort Worth area?
Yes. While services are provided virtually, we serve individuals, couples, and families in the Dallas–Fort Worth area and across Texas through telehealth counseling.
What do I need for a telehealth counseling session?
You will need a private space, a reliable internet connection, and a device with video and audio capabilities, such as a smartphone, tablet, or computer.
Will in-person counseling be available in the future?
Yes. In-person counseling sessions will be available in the future. Updates will be shared as availability expands.
Biblical & Clinical Counseling Approach
Is this Christian-based counseling?
Biblical counseling integrates Christian faith and biblical principles with evidence-based clinical practice. For clients who desire faith-based care, Lizette incorporates bible scripture, prayer (when appropriate), and spiritual reflection to support emotional healing, alignment with God’s truth, and spiritual growth—while respecting each client’s pace.
Do I have to be Christian to receive counseling?
No. Clients of all backgrounds are welcome.
Can counseling help with spiritual struggles or faith-related stress?
Yes. Counseling can support individuals navigating spiritual questions, church-related stress, or the emotional impact of faith experiences.
Does counseling replace pastoral care?
No. Counseling complements pastoral care by addressing emotional, relational, and psychological needs alongside spiritual support.
Privacy, Fees & Professional Policies
Is my information kept confidential?
Yes. All counseling services and communication are handled in accordance with HIPAA standards and professional ethical guidelines. Your privacy and confidentiality are always protected.
What is your cancellation policy?
Appointments must be canceled or rescheduled at least 48 hours in advance. Appointments canceled with less than 48 hours’ notice or missed appointments are subject to a $150 cancellation fee. Intensive sessions have a separate cancellation policy.
Do you accept insurance?
We don’t accept insurance at the moment. Payment options will be discussed during the consultation process.
How do I pay for counseling sessions?
Payment options will be reviewed during service scheduling. Accepted forms of payment may include electronic payment methods.
Are counseling intensives priced differently?
Yes. Counseling intensives follow a separate structure and fee schedule, which will be provided prior to booking.